Last summer I purchased a Kala KA-T and I have been 100% satisfied with it since then. I bought it over the phone after talking to a Kala Customer Service rep who answered all of my many questions regarding trying to decide which Tenor Uke to get. I was very pleased with the support I got. So, this time, when I decided to buy a Baritone Uke, I again called Kala Customer Service for help. I had done extensive research and comparisons over the internet and thought the KA-BG would be right for me, but I had some questions about it before making a final decision. Once again, Kala Customer support was superb. I spoke with Ash Reyes who answered all of my questions in a very professional and friendly manner. She clearly explained everything to me and made me feel like a valued customer. My phone call with her confirmed that the KAB-G was the right choice, and I placed the order with her over the phone.
The Baritone was delivered within the promised timeframe, and it was well packaged, undamaged and needed only minor tuning before playing. I had been impressed with how nice the KA-BG sounded in online comparisons, especially compared to more expensive ukuleles, but the sound, in-person, is even more impressive. It is a full and rich sound with lots of sustain. The notes ring out clearly (and in key the length of the fretboard), the action is comfortable and the fit and finish are flawless. It looks and sounds like a much more expensive instrument. It is very…
