RETURN POLICY FOR KALA INSTRUMENTS AND ACCESSORIES SOLD ONLINE
If you are not satisfied with your purchase for any reason, you may contact Kala to return it for a refund of the purchase price within 30 days of receiving the product.
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all shipping costs unless the item was not received as described. Typical cost of return is $15.00 for instruments and cases, and $7.00 for accessories.
All returned items must include all original packaging, manuals, accessories, etc. (if applicable).
Returned items not adhering to this policy may be subject to a 20% restocking/handling fee.
Receipt is non-transferable from owner and original owner must have the original receipt for warranty claim.
Unsolicited returns to Kala Brand Music Co. or any of its authorized dealers will not be accepted.